Tuesday, 30 September 2008

We aim to please.

Its been another long season. Lots of good fun. Lots of hard work. So, as the season begins to slowly wind down for another year, now's probably a good time to reflect on things, and say a big thanks to one and all; our customers for helping keep the bank manager from pestering us all the time (and boy, does he want to at the moment!), and our staff, for working so hard and helping to make it all happen.

We don't do it for the thanks. Its more to do with the cash actually. But when we get a bit of positive feedback, although it doesn't pay the leccy bill, it does kind of make us feel all warm inside. Nice then to receive this on the email last week...


Hi there,

Just wanted to let you know that after lots of visits to Fort William over the years and numerous evenings in disappointing venues, I finally stumbled into the right pub on Saturday night.

Having just spent a wet week tramping and camping the West Highland Way, myself and my two brothers wandered, tired and footsore, into The Grog and Gruel. It was immediately obvious why the place was packed out. One look at the beers available at the bar and the food people with shovelling down and there was no chance we were going anywhere else.

Happily wrapped in a warm and comfortable proper pub, we indulged in excellent and well kept real ales in the bar as well as hearty food in the restaurant. The atmosphere was spot on and all of the staff were very friendly, helpful and welcoming. The girl running the restaurant on Saturday night was also entirely lovely in every way by the way,and had great taste in beers, which helps a lot.

Anyway, thanks for providing a great pub in a town that deserves at least one! Won't be long before I'm back - and when I am, I know where I'll be headed after a tiring day. I also know exactly where I'll be recommending to all my friends.


David Forbes



Thanks, David!

No comments: